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Customer Resources
Phenix Technology, Inc. is committed to providing our customers with excellent customer service throughout ownership of our products. We know that sometimes customers may lose documents that came with their products such care and maintenance guides, warranty forms, etc. If you lost a form that came with your Phenix product, need an order form, or a printable catalog you can download it here.


Care and Maintenance Guides / Warranty Forms

First Due Thermal Plastic Fire Helmet Care And Maintenance Manual (Includes Warranty Registration Form) 305KB
(PDF)
TL 2 - Traditional Leather Fire Helmet Care And Maintenance Manual (Includes Warranty Registration Form) 115KB
(PDF)
TC 1 - Traditional Composite Fire Helmet Care And Maintenance Manual (Includes Warranty Registration Form) 400KB
(PDF)


Instructional / Installation Videos

Retrofitting a Ratchet Nape Strap Adjuster


Order Forms

We Will Never Forget Commemorative Helmet
Order Form

LIMITED EDITION OF 343 PIECES
One Per Customer Only
83KB
(PDF)
We Will Never Forget Commemorative Helmet
Lay Away Contract and Order Form

LIMITED EDITION OF 343 PIECES
One Per Customer Only
53KB
(PDF)
First Due Series Order Form 510KB
(PDF)
Leather ID Shield Order Form for First Due Series Helmets 325KB
(PDF)
TL2 & TC1 Series Helmet Order Form 432KB
(PDF)
Leather ID Shield Order Form for TL2 & TC1 Series Helmets 337KB
(PDF)
Metal ID Shield Order Form 207KB
(PDF)
Metal ID Shield Order Form 477KB
(XLS)
Leather Spartan ID Shield Order Form 112KB
(PDF)
Leather Spartan ID Shield Order Form 417KB
(XLS)
Custom Helmet Lid Order Form 99KB
(PDF)
Custom Helmet Lid Order Form 441KB
(XLS)
Magnetic Panel System Order Form 332KB
(PDF)
Reflective Lettering and Markings Order Form 409KB
(PDF)
Phenix Traditionals San Franciscan Leather Replica 64KB
(PDF)
Phenix Traditionals Miniature Leather Replicas 53KB
(PDF)
Phenix Traditionals Leather Water Bucket Replica 66KB
(PDF)


Catalog

Phenix Technology Printable Catalog 5.7 MB
(PDF)


Phenix Certifications

NFPA Standards Compliance Certification Issued by Strider International - Certification ID: PH21808-1 (Thermoplastic), PH21808-2 (Leather), PH21808-3 (Composite) 305 KB
(PDF)
ISO 9001:2008 Certification Issued by Eagle Registrations, Inc. - Certificate No. 2194 256 KB
(PDF)



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